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Return Policy

Welcome to www.signwithstyle.gr

Our Brand is designed and produced in Athens, Greece, under our company “Sign with Style Single Member IKE”

Wholesale garments, shoes, accessories and jewelry.

VAT 801103800, Tax office : IG Athens, Address: 3rd Septemvriou 144, 11251, Athens Greece

 

RETURN POLICY & PROCEDURES

 

Thank you for shopping with us at Sign With Style and we hope that you love your recent purchase!

However, we understand that you may wish to return an item, please see below for details and instructions of Sign With Style return policy and procedures.

 

IMPORTANT INFORMATION

Product sold to you from www.signwithstyle.gr is shipped to you from our Dispatch Warehouse in Athens, Greece. As such, Sign With Style sold Online comply with the consumer laws of Greece. 

When placing your order with Sign With Style, you automatically agree to all information below.

 

Sign With Style has the right to refuse any return merchandise within reason. Items must be returned in original and unused condition with all tags/packaging attached and in sellable condition.

 

Successful return requests are eligible for an Online Store Credit to use at www.signwithstyle.gr  or exchange. We urge our customers to select carefully and reference our sizing chart* prior to any purchases. Our online customer service representative will be happy to help with questions regarding sizing, styling, and fabrication or order placement.

 

For any faulty claims or manufacturing errors, please email us immediately with imagery and a detailed description of your concern and we will endeavour to rectify your order as best as possible.

 

Please see the above "Online Returns" tab for the returns process most relevant to your situation.

 

*All sizing corresponds to a standard European sizing. Please note that our sizing chart is to be used only as a guide and that measurements can vary slightly from style to style due to cut, design or fabrication.

 

PLEASE NOTE:

 - We offer cash refunds.

- We do not accept any return requests on SALE items purchased online. All sales are final. No exceptions. However, if their is still available stock from the purchased product in different size and you wish to exchange it, we will try to assist you.

- We do not accept returns due to change of mind.

- Our POS system is completely automated and Online Store Credits can be reimbursed for cash value only.

- Online Store Credits can only be used ONE TIME and cannot be reimbursed again.

- Purchases made with Online Store Credits cannot be returned.

Online Store Credits are valid for one year from date of issue.

- Shipping costs are non-refundable and all costs for return shipment are the responsibility of the customer. Returns may only be authorized if the customer pays for all shipping and duties both directions.

 

  ONLINE RETURNS

Please read these terms and conditions carefully before initiating your return. By initiating your return, you agree to the terms and conditions set out below.

All return requests must be made within 21 days from order date of your online order and require a Returns Authority request form. RA forms are provided once returns have been formally initiated and authorised via your Online Sign With Style Account.

Successful return requests are eligible for an Online Store Credits only.

- We do offer cash refunds.

- Online Store Credits are valid for 1 (one) year from date of issue.

- Online Store Credits are can only be used once.

- Online Store Credits are applied to the customer’s Sign With Style account. They are to the cash value of your original purchase item(s). Any and all shipping fees are not reimbursed.

- We do not process straight exchanges. If you require a different size, you will need to return your item for an Online Store Credits. You can then use this to purchase your correct sizing. *Note: Sizing is subject to product availability.

 

Your Sign With Style Account can be accessed via the email address used to place your original order.

 

STAGES OF YOUR RETURN

1. Initiate Return

This can be done by logging in to your Sign With Style customer account.

2. Return Authorised

Once we have reviewed and approved your initiated return request, we will authorize it and send you your mandatory RA form.

You may then prepare to send your parcel to our Returns Team.

Please be sure to include a copy of your RA form with your return item.

Once posted, please email our customer service team at customercare@signwithstyle.gr with a tracking number once you have posted your return.

3. Return Received

We will notify you once we have received your parcel and if it has been approved by our Returns Team.

4. Online Store Credits Issued

Once approved, we will issue your Sign With Style Account with your Online Store Credits. Use this to purchase your correct size or a new item. Please ensure items have not been worn and are in their original packaging.

Please keep your receipts/invoices, as customers may be asked for proof of purchase.

 

INITIATING AND POSTING YOUR RETURN

1. Log in to your Sign With Style Account.

2. Find and select ‘Completed Orders’.

3. Select the order# containing the item you wish to return and click ‘Return Item(s)’.

4. Fill in the relevant information regarding your return and nominate Online Store Credits.

5. We will assess your Return Request and contact once it has been authorised. Please do NOT send back your return prior to authorization. Any returns sent back without an RA Form or authorisation will be rejected.

6. Once authorized, you may send back your parcel. We recommend you use a reputable courier company or by a registered express mail service. Please be sure to email customercare@signwithstyle.gr with the postal tracking number so that we may monitor the safe journey to our Returns Team.

 

Return Address will be provided with your Mandatory RA form

WHAT HAPPENS NEXT?

When the return has been delivered to our Returns Department, please allow up to 5 business days for our team to quality check and approve the return garment.

A Online Store Credits to the value of your original purchase will be applied to approved returns. You may order your correct sizing or purchase a new item. You will receive an email notification when this has been processed.

 

Please note:

• Any and all returns sent back without an authorised online return request and a Return Authority Request form will not be accepted or processed and will be destroyed onsite.

• Any and all returns are sent back at the customer's own risk.

Sign With Style is not liable for parcels that are lost in transit.

 Please note that the returns postage will be that of the customer’s own expense and will not be reimbursed.

 

Thank you for shopping with us at Sign With Style.

We reserve the right to amend our Terms and Conditions at any time. All adjustments and amendments to our Terms and Conditions will be posted on-line. The continued use of www.signwithstyle.gr is to accept our new Terms and Conditions.